One journey across every channel
WhatsApp, SMS, RCS and email run as one conversation. A reply on WhatsApp stops the email sequence. Consent and permitted channels stay on record.
The product
One customer memory. Every team. Any model.
DashAPI connects customer interactions, commitments and outcomes into a shared history. It guides people and AI agents from first contact through service and renewal, and every outcome updates what the company knows.
How it works
One loop. Every customer interaction makes the next one better.
DashAPI captures the work where it happens, connects it to the right customer, guides the next action and records the outcome. The record stays current because the work itself keeps it current.
Capabilities
What you can use today, and what’s next.
We label everything. If it says Live, beta teams are using it now.
Capture in person
With Ito, a booth chat or a business card becomes a contact with context, owned and ready for follow-up the same day.
Calendars
Google and Microsoft calendars, so meetings land on the right account.
Lists and visual workflows
“When someone scans our QR, send a WhatsApp. No reply in two days, send an email. Visits pricing, alert the owner.” Built visually, no GTM engineer required.
Workflows in plain words
Describe what should happen, review what DashAPI proposes, approve it.
Commitments that survive handoffs
Promises captured with an owner, deadline, source and status, closed when the work is done.
Mail, Slack, CRM and transcripts
Connectors that bring the rest of the conversation into the same history.
Where we’re headed
Ask the business. Act with context.
Different people, different questions, the same customer history underneath. Every answer shows its evidence, and every action updates the record. Lists and visual workflows work today; plain-language questions and actions are next.
- CEOWhat is putting our growth plan at risk?
- CROWhich deals and renewals need attention, and why?
- Customer SuccessWhich customer commitments are still open?
- Every answerSame history. Evidence attached. Outcome written back.
For every customer-facing team
Start in Sales and Marketing. Grow into every team that serves the customer.
Each team uses what the company already knows, and adds to it. One history, read and written by everyone.
Today
Sales, without context
Forecasts built on stages typed from memory, and calls prepped by digging through five tools.
With DashAPI
Sales, with shared context
Walk into every call with the full story: open issues, promises made, who matters on the buying committee. Spend the hours back on selling.
What changes
- Account brief before every meeting
- Deals that need attention, with the reason
- No end-of-week CRM catch-up
Today
Marketing, without context
Event leads lost at birth. Channels split across apps. A WhatsApp reply that doesn’t stop the email sequence.
With DashAPI
Marketing, with shared context
Every opted-in contact gets an owner, a next step and timely follow-up across WhatsApp, SMS, RCS and email, with consent on record.
What changes
- Badge scan to owned follow-up
- One journey across channels
- Engagement tied to the deal
Today
Customer Success, without context
You inherit the account, not the reason they bought. The renewal risk shows up too late.
With DashAPI
Customer Success, with shared context
The handoff carries what was sold, what was promised and who matters. Warning signs from Support reach the renewal owner while there’s still time.
What changes
- No repeated discovery
- Commitments with owner and deadline
- Risk surfaced before the renewal
Today
Support, without context
The customer explains everything again. The ticket closes, but the promised follow-up has no owner.
With DashAPI
Support, with shared context
Agents see the account is mid-renewal and what was promised. Resolutions flow back so Sales and Success know the issue is fixed.
What changes
- Context on every ticket
- Follow-ups that survive the close
- Fixes that reach the account team
Today
Product, without context
Feature requests arrive without the customer, revenue or relationship behind them.
With DashAPI
Product, with shared context
Requests stay tied to accounts and conversations, so you know who asked, why, and which promises depend on the date.
What changes
- Requests linked to accounts
- Delivery dates that reach the field
- Clearer priorities
Today
RevOps & leaders, without context
1 to 1.5 people just to keep the stack aligned. AI pilots that never reach production.
With DashAPI
RevOps & leaders, with shared context
One foundation instead of a chain of syncs. Cross-team questions answered with evidence: what puts the growth plan at risk, and why.
What changes
- Fewer tools and integrations
- AI that works from governed context
- Answers across Sales, CS and Support
One foundation, fewer tools
No rip-and-replace. Prove it, then consolidate.
Land
Start with one measurable workflow in Sales and Marketing, next to the tools you already use.
Expand
Success, Support and Product join the same history. Each team reads it and adds to it.
Consolidate
Retire overlapping tools and syncs once DashAPI has proven it covers the work. Not before.
Priced on usage, as Service-as-Software. You pay for the work DashAPI performs, not for seats. See what it’s worth.
Trust and control
Own your context. Choose your models.
Models will keep changing. Your customer history shouldn’t have to move every time they do. DashAPI keeps it yours, with sources and access rules on every fact.
- 01
You own the context
Your customer history is yours. It doesn’t get locked inside one vendor’s AI.
- 02
Choose your models
Use the approved models you want, including sovereign or local ones. Switch without rebuilding context.
- 03
Permissions per fact
People and agents only see what they’re allowed to see. Access is checked before retrieval and before action.
- 04
Every fact has a source
Answers trace back to the message, meeting or ticket they came from. Corrections stick.
- 05
Private notes stay private
Personal Ito notes enter company context only when their owner shares them.
- 06
Reviewable actions
Consequential outbound actions stay reviewable. Agents propose, people approve.
Also from DashAPI: Ito.The private memory of a great connector, in your pocket.
Beta now open to a few teams
Give every team the whole story.
Start with one workflow you can measure, like turning event contacts into owned follow-up. We’ll baseline it with you, then grow from there.